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The Art of Retention: How to Create Customer Loyalty


Join us for a seminar on
The Art of Retention: How to Create Customer Loyalty

Hosted by Quontic Bank
Presented by Better Business Bureau Serving Metropolitan New York

Join us for an exploration into the power of the four “R”s: Respect – Responsiveness – Reputation – Repeat Business. Sounds simple enough, but all too often businesses neglect the basics of good customer service and face the prospect of an eroding repeat customer base.

Topics that will be covered include:
*Typical customer complaint patterns
*The benefits of ethical sales practices
*Safeguarding customer data
*Managing your online presence

Wednesday, Feb. 8th | 5:30 – 7:30 p.m.
Quontic Bank, 31-05 Broadway, Astoria, NY 11106

Please contact Nicole Brigati at nbrigati@newyork.bbb.org to confirm attendance.

Organizer

Quontic Bank
Phone:
7182154061
Email:
Website:
31-05 Broadway

Venue

Quontic Bank
31-05 Broadway
Astoria
Phone:
7182154061
Website:
https://quonticbank.com/